StaffReady suite of products has enjoyed significant growth since its
launch in 2002. What started as a single pharmacy schedule in 2003
has expanded to hundreds of clients in multiple hospital departments
across the US and Canada.
StaffReady entered into a reseller agreement with Pharmacy OneSource,
a company based in Madison, WI. Pharmacy OneSource was eventually
acquired by Wolters-Kluwer, based in the Netherlands. During this
time, StaffReady’s products were sold under the names
ScheduleReady, Schedule OneSource, and ScheduleRx.
reseller agreement has come to an end, and for some clients, that
means some changes. We wanted to address those changes here, and to
The major change is that those Clients previously contracted through
Wolters-Kluwer will now contract directly with StaffReady. Over the course of the next several months, our Sales
team will be in touch with each affected client to discuss this
change. Another positive change is that StaffReady is offering
exciting new contracting and payment options that were not available
through Wolters-Kluwer. These options can provide more flexible and
budget-friendly payment options and also allow clients to lock-in
pricing for up to five years.
team of Customer Success Managers will be in contact as well,
assuring that each Client receives the information, training, and
assistance required to maintain a successful relationship with
StaffReady. They will be the chief points of contact when renewal
time comes around.
usually uncover challenges, so we appreciate your patience.
hardware infrastructure and software reliability remain amongst the
best in the industry, with a guaranteed 99.9% uptime. We’ve
upgraded our hardware, providing greater redundancy and reliability.
Our operations stack is best-in-class and continuously monitored to
provide excellent service.
Technical Support commitment to each Client remains the same. We
remain dedicated to provide the support needed within each
Client’s organization to receive full value of the StaffReady suite
of products. We’ve
reduced our case resolution
time, and are always looking for ways to better support our Clients.
Your best method of
contacting Support is to email firstname.lastname@example.org.
does the future hold?
short, new features and a new product. This summer,
StaffReady will be releasing at least two new features in our
Scheduling module: Geolocation and Schedule Cost.
Geolocation aids in
locating the closest available staff members to fill an unexpected
gap in a schedule – perfect for larger clients with multiple
locations that are geographically diverse. Schedule Cost
will allow Schedule Admins to
predict the cost of a specific schedule, and work up different
coverage scenarios with an eye towards keeping costs under control.
new product is Checklist. Checklist is designed to be
a means of documentation for tasks in a highly regulated healthcare
environment. It’s perfect for medication unit inspections, USP 797
documentation, laboratory QA tasks, and more. We’ll have more news
about Checklist and its features as well as a launch date in
the weeks to come.
we’d like to offer our thanks to all of our clients for the
tremendous dedication and hard work you
have all shown this past year during
the pandemic. We
are proud to have been a supportive part of this effort, and we look
forward to working with you in the months and years to come.
you have questions about Sales, contracting, or any of our products,
please reach out to us at email@example.com.
~ The StaffReady Team
Photo Credits: KAZUMA SEKI and trevor pye