Henry Rogland

5 Steps for Standardizing Organizational Processes Across Multiple Sites

As healthcare systems consolidate and laboratories expand across campuses, regions, and states, multi-site lab networks are becoming the norm rather than the exception. But with that growth comes a familiar problem: process inconsistency. Different locations often use different instruments, workflows, SOPs, documentation formats, or even terminology. And while localized customization might feel practical in the […]

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Reframing Laboratory Audits: Turning a Compliance Burden into an Opportunity for Continuous Improvement

Laboratory audits are stressful, even with the most strenuous preparation. For many people, the worst part of the inspection isn’t the actual inspection. It’s the preparation. Administrators can spend weeks and months working to get themselves ready and even then, still feel a sense of apprehension. Inspections and audits are often viewed as a single

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Addressing Skill Gaps in Your Organization

At StaffReady, we often write about strategies for addressing coverage with a diminished workforce, and usually the problem is framed as a low pool of staff to schedule from. However, it isn’t always a scarcity of staff, but a scarcity of skills (or skill gaps) that makes constructing schedules and rotations challenging. In today’s piece,

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Optimizations on the Road | Making the Most of Your Mobile Lab Operations

From 2020 onwards, largely due to Covid-19, we have seen a fundamental shift in strategy in the way we run clinical laboratories and an exponential growth in the use of mobile labs. Already used heavily for public clinics and blood donations, mobile labs have become a crucial part of the medical landscape when it comes

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Overtime, Understaffing, and Labor Laws: Staying Compliant with Scheduling

In today’s healthcare landscape, clinical laboratories face mounting pressures to deliver accurate results swiftly, often with limited staffing and tight budgets. While striving for efficiency, it’s imperative to ensure that scheduling practices remain compliant with labor laws and accreditation standards. Failure to do so can lead to legal repercussions, compromised patient care, and diminished staff

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Building a Compliance-First Mindset in High-Pressure Lab Environments

It is no exaggeration to say that clinical laboratories live under constant pressure. Whether it’s the pressure of maintaining compliance, meeting deadlines, or managing staff, there is always a race to meet turnaround times and keep operations moving. Compliance can sometimes feel like a checkbox, or worse, a burden. Regulatory compliance isn’t an annual activity.

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Close-up of a laboratory test tube rack with colorful chemical solutions, emphasizing scientific research.

The Twice-Yearly QC Review: The Most Forgotten CLIA Requirement

Most labs are vigilant about running daily quality control. But what about the big picture? CLIA requires labs performing non-waived testing to conduct a formal, documented review of QC records at least twice a year. This is not optional and failing to do it is one of the most frequently cited deficiencies during inspections. The

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Close-up of a scientist examining samples under a microscope in a lab setting.

The Hidden Deficiency: Undocumented Test System Failures

Test system failures happen. It’s how your lab responds to them that determines whether you stay compliant or end up with a citation. According to CLIA and CAP, labs must document every test system failure, investigate the root cause, and implement corrective and preventive actions (CAPA). But some labs either fail to document these incidents

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Pile of papers with 'Accepted' label in a busy office setting, highlighting information management.

Version Control Best Practices

At StaffReady, we write about many issues organizations can have during laboratory inspections. Often, the lack of compliance is because of omission: policies or procedures that are not fully documented or are not always followed. However, this isn’t always the most pervasive issue; sometimes organizations face citations because their procedures or policies are not wrong

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Colorful shipping containers stacked in a harbor, symbolizing global trade.

Maximizing Staff Efficiency During Supply Chain Disruptions

With the announcement of new tariffs, there is much concern and uncertainty about what that entails for the medical community. Many raw materials are used to produce medicine and other pharmaceutical compounds, and medical equipment is often imported from overseas. While there is no way to predict the full ramifications completely, it is often best

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