The Spreadsheet That’s Costing You More Than a System Would

Article, Competency, Document Control, Scheduling / Henry Rogland

There is a version of this conversation that happens in almost every clinical lab at some point. Someone proposes investing in better workforce management infrastructure. Someone else points out that the current spreadsheets are working fine. The proposal gets tabled, the spreadsheets stay, and the lab continues managing scheduling, competency, and document control through a […]

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Flatlay of chemistry lab safety rules and various glassware on a table.

How to Write an SOP That Works in the Real World

Article, Competency, Document Control, Laboratory / Henry Rogland

A well-run laboratory can have every compliance box checked including approved procedures, signed acknowledgments, and a complete document library. Unfortunately, this also means you can observe staff defaulting to workarounds the moment the inspector leaves. When that happens, the problem usually isn’t motivation or discipline but often the SOP itself. Most procedure documents are written

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Medical professional in a clinic reviewing patient records while wearing protective gear.

Is It Time to Replace Your Document Control System? A Practical Framework

Article, CAP Compliance & Inspection Readiness, Competency, Document Control / Henry Rogland

Most labs and healthcare organizations don’t decide to replace their document control system — they endure it until the pain becomes undeniable. An inspection citation, a quality manager inheriting years of disorganized files, or a staff member pulling up an outdated SOP during a procedure. Something eventually forces the question: is what we have actually

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Pile of papers with 'Accepted' label in a busy office setting, highlighting information management.

Version Control Best Practices

Leave a Comment / Article, Competency, Document Control / Henry Rogland

At StaffReady, we write about many issues organizations can have during laboratory inspections. Often, the lack of compliance is because of omission: policies or procedures that are not fully documented or are not always followed. However, this isn’t always the most pervasive issue; sometimes organizations face citations because their procedures or policies are not wrong

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A bustling office reception area with people walking and a receptionist at a modern desk.

The Keys to Minimizing Cost and Maximizing Value in Ancillary Services

Leave a Comment / Article, Competency, Document Control, hospital / Henry Rogland

Ancillary services are a crucial part of the medical system, providing additional support for healthcare and laboratory organizations. They are crucial in the medical ecosystem because they provide personal critical care to patients who have undergone or are about to go through treatment. Ancillary services can typically cover a wide range of types, including hospice,

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Close-up of blue liquid in test tubes for chemistry experiments in a laboratory setting.

Test Records That Fail Inspections: How to Avoid one of the top Documentation Deficiencies

Leave a Comment / Article, CAP Compliance & Inspection Readiness, Competency, Document Control / Henry Rogland

If it’s not documented, it didn’t happen. That phrase is gospel during a CAP or CLIA inspection and it’s why incomplete or missing test records consistently ranks high in the list of deficiency citations. Inspectors want clear, retrievable, and complete documentation for every test your lab performs. This includes manual logs, instrument outputs, QC records,

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Document Control