Henry Rogland

Close-up of blue liquid in test tubes for chemistry experiments in a laboratory setting.

Test Records That Fail Inspections: How to Avoid one of the top Documentation Deficiencies

If it’s not documented, it didn’t happen. That phrase is gospel during a CAP or CLIA inspection and it’s why incomplete or missing test records consistently ranks high in the list of deficiency citations. Inspectors want clear, retrievable, and complete documentation for every test your lab performs. This includes manual logs, instrument outputs, QC records, […]

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Employee time sheet

The Intersection of Compliance & Scheduling: How to Avoid Coverage Gaps

In the fast-paced world of healthcare and laboratory operations, the alignment of compliance and workforce scheduling is crucial to ensuring both regulatory adherence and uninterrupted patient care. Compliance demands—from CLIA, CAP, TJC, and other regulatory bodies—dictate competency requirements, staff-to-patient ratios, and licensure verifications, making it essential that scheduling is not just about shift coverage but

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Laboratory

The Hidden Costs of Laboratory Burnout: Impact on Employees, Managers, and the Bottom Line

Laboratory professionals are at the heart of healthcare, but their growing workload and high-stakes responsibilities come at a cost. Burnout in clinical labs doesn’t just affect morale—it has hidden financial and operational consequences that impact both frontline employees and managers. Understanding these costs and how to address them is critical for maintaining an efficient, high-performing

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