Reduce Your Competency Burden

By Brandy Neide, MBA, MT(ASCP)

December 27, 2017

Competency. Assessment.

Are your hairs standing on end?

Are shivers running down your spine?


Hopefully not! It's not that bad, right? But managing your competency assessment program is most likely not your favorite thing about working in the lab. It's time-consuming, labor intensive, and sometimes...confusing.

This might be a good time to take a minute and brush up on Competency Assessment and test system basics. Fortunately, there is a way to cut down on the sheer number of required competency assessments in your laboratory—and if you're in a larger lab with an extensive test menu, this process could be easier than you realize.

Good news! CLIA and CAP allow tests to be combined for competency assessment purposes. In order to do that, laboratories must define test systems that group various assays or protocols together. Instead of performing sixteen competency assessments for each analyte on an instrument, it may be possible to perform one competency assessment for the test system that includes those analytes on that instrument. Hallelujah!

What exactly is a test system and how can we define it? According to CAP, a test system is "the process that includes pre-analytic, analytic, and post-analytic steps used to produce a test result or set of results. A test system may be manual, automated, multi-channel or single use and can include reagents, components, equipment or instruments required to produce results."

Right off the bat, you may be able to easily identify test systems throughout your laboratory. Various analytes on one analyzer may be an obvious test system. But of course, there are some exclusions. "There must be no unique aspects, problems, or procedures for any of the assays on the platform you are trying to bundle." This might include sample pretreatments, dilutions, incubations, or any other circumstance that differentiates one assay from another within a platform.

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At this point, you've probably identified several test systems within your laboratory. But what if you're in a more manual laboratory setting where systems cannot be as easily defined according to analyzer? How do you define a test system in settings where it is not so obvious?

Once you've defined test systems in your laboratory, it's important to document them and build your competency system around those systems. Ensure that your competency documents clearly state the test system being assessed.  Having your test systems neatly defined allows staff members, and even inspectors, to have a clear grasp on competency expectations each year.

Test systems allow us to streamline and simplify the competency assessment burden in our labs. Perhaps they also allow you to consider and assess what new assays you'll want to bring into the lab. Does the new assay fit nicely into an existing test system? If so, bring it on!

When it's all said and done, there is no easy way to perform competency. But there are ways to improve the process of assessing competency, and defining test systems allows us to do just that.

Always remember why we are doing this: competency assessment demonstrates the quality that exists within our labs, the proficiency of our staff, the trustworthiness of our results. For those reasons, we should want to excel in the way that we perform and document the competency of our staff. Don't be afraid of the process —embrace it!

Let your competency assessment program be an opportunity for your lab and your staff to shine.  You’ll be glad you did.

Brandy Neide, MBA, MT(ASCP)

Brandy has been a clinical laboratory scientist in the Philadelphia region for 13 years. Her areas of expertise include laboratory-developed molecular infectious disease diagnostics, quality management, regulatory compliance, and competency assessment in high-complexity laboratory settings. In her “free” time, she enjoys spending time with her adventurous husband and 4 energetic children. Connect with Brandy on LinkedIn.